Customer story · Wood & Furniture — wood processing

Florian connects ERP orders and shop-floor progress in both directions

A wood-processing group replaced workarounds between several software tools with two-way integration between Microsoft Dynamics 365 Business Central and production.

Florian logo
CustomerFlorian
SectorWood & Furniture — wood processing
CountryItaly
CapabilitiesMOMIntegration

Context

Florian is a wood-processing group known for product quality and continuous process improvement. As the company grew, its production became more complex.

Challenge

  • Fragmented tools. Production orders crossed several software tools held together by workarounds, causing delays and miscommunication.
  • Slow tracking. Following progress and spotting bottlenecks was slow and error-prone.
  • Limited scalability. The existing systems struggled to keep up with the company’s growth.

Architecture

  • Metalya Connect: two-way integration with Microsoft Dynamics 365 Business Central. Orders flow in and progress flows back.
  • Metalya Core: production order management, real-time progress, dashboards and reports.
  • Adapted experience: frequently used functions are surfaced so each team reaches its tasks quickly.

Implementation

The ERP remains the administrative system of record. Production orders reach Metalya automatically, and progress returns to the ERP without re-keying. Teams update task status where the work happens.

Result

  • Automated order handling. Order handling is automated, removing manual errors.
  • Shared status. All departments work from the same status.
  • Earlier bottleneck detection. Real-time insight surfaces bottlenecks earlier.
  • Scalability. The system scales with the organisation.

Evidence

These results are qualitative, as described in Florian’s published case study. No figures are claimed.

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